![]() Your browser does not support the iframe element.īeginning 60 days before the serial number expires, all Creative Cloud for enterprise apps display an in product dialog box to the end user. There’s a short video below followed by review of the end user experience. The following information outlines the end user experience. ![]() Once the serial number expires, the products stop working, and prompt the user to take action. Understanding the end user experience before and after serial number expiresīoth Acrobat and Creative Cloud for enterprise apps will begin to display messages (in the apps) starting 60 days before expiration. This page contains instructions on downloading & using the tool on either Mac or Windows computers. The tool will display information such as the product licensing identifier (LEID), the encrypted serial number, and the expiration date. The AdobeExpir圜heck is a command-line utility for IT Admins to check whether Adobe products on a computer are using serial numbers that have expired or are expiring. (Optional) Select “EXPORT TO CSV” to download the list of serial numbers.The product name and serial numbers are displayed.(Optional) Select a Product Name, Product Version, or Platform to filter results.Enter your End User ID or Deploy-to ID.Choose Licenses > Retrieve Serial Numbers.Sign in to Adobe Licensing Website (LWS) with your Adobe ID and password.Follow these instructions to display and download: The serial number licenses associated with your ETLA agreement are available via the Adobe Licensing Website (LWS). Checking your serial numbers for their expiration date Find your serial number(s) This page outlines the steps necessary to ensure your end users have continued access to their Adobe apps and services. Once the expiration date has passed, the product will no longer work so it is important to plan your migration before your serial numbers expire. These serial numbers do have an expiration date. Creative Suite, Creative Cloud for enterprise, Acrobat XI, Acrobat DC) to customers on Enterprise Term License Agreements (ETLAs). Historically, Adobe issued serial numbers with our apps (i.e.
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